CUSTOMER SERVICE IS THE MOST IMPORTANT THING. WE TRY TO RESPOND TO ALL EMAILS WITHIN A FEW HOURS. THAT'S HOW WE ROLL.

Business Hours: Monday through Friday 7AM to 6PM Eastern Time.

We ship all domestic USA orders via the US Postal Service (either Media Mail, First Class or Priority Mail ). Additional shipping charges apply to items returned to us by the Postal Service when they have to be re-sent to you.

We ship all International orders via DHL Global Mail or USPS. Additional shipping charges apply to items returned to us by the carrier when they have to be re-sent to you.

Due to our vast inventory, there are some cases where a title is misplaced, shaking in the box, or not available. In these rare cases, we will refund and credit you ASAP. This does not happen often, but due to our inventory we just want to note this.

Any defective or damaged items are replaced immediately, if found defective. Simply contact us by email for return mailing instructions and a return authorization number. NO RETURN WILL BE CREDITED WITHOUT AND AUTHORIZATION NUMBER. Please when contacting us include your order number.

Thank you to all our loyal customers. We sincerely appreciate your patronage.